Get in Touch

Contact Us

Find our contact details and get in touch with our team for any assistance or inquiries.

LOCation

Melbourne, Australia

Phone

0419 005 569

info@luvdeco-com-au

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Frequently Asked Questions

Answers to common queries about our services and how we can assist you.

What types of decor items do you offer for hire?

We offer a wide range of decor items for hire, including but not limited to, table centrepieces, backdrops, lighting, floral arrangements, arches, and decorative furniture. Our inventory is up to date and includes the latest trends and styles to ensure your wedding decor is both modern and elegant.

How far in advance should I book my wedding decor?

We recommend booking your wedding decor at least 3 to 6 months in advance. This allows us ample time to secure your needed items and ensure everything is perfect for your special day. However, we accommodate shorter timelines whenever possible, so please get in touch with us to check availability.

Can you help with the setup and teardown of the decor on the wedding day?

Yes, we offer full setup and teardown services as part of our wedding decor packages. Our professional team will handle all the details, from setting up the decor before the event to dismantling everything after the celebration, ensuring a stress-free experience for you and your loved ones.

Do you offer custom decor options?

Absolutely! We understand that every wedding is unique, and we are happy to work with you to create custom decor solutions that reflect your personal style and vision. Our design team can assist with everything from concept development to execution, ensuring your wedding decor is exactly as you imagined.

What is a security bond for wedding decor hire?

A security bond is a refundable deposit paid in advance when hiring wedding decor items. This bond acts as a safeguard against any potential damages or losses of the rented items. The bond amount varies depending on the value and quantity of the items hired.

When and how will the bond be refunded?

The bond will be refunded within 7-14 days after the event, provided that all rented items are returned in their original condition and there are no damages or losses. The refund will be processed using the same method of payment initially used for the bond, unless otherwise agreed upon.

What happens if there are damages or missing items?

In the event of damages or missing items, the cost of repair or replacement will be deducted from the security bond. If the cost exceeds the bond amount, the hirer will be responsible for covering the additional expenses. We will provide a detailed report and invoice for any deductions made from the bond.